SHIPPING & RETURNS

SHIPPING POLICY

All items that are in stock ship within 3-7 business days.
All orders ship Royal Mail signed for.
There are two flat rate shipping options. Standard shipping (3-7 business days) or Express shipping (1-2 business days).
Items are not shipped on weekends or holidays.
All orders are shipped in the order they are received in the queue as long as items are in stock
We DO NOT ship internationally.
We do not modify orders once they are placed and we do not respond to messages requesting to do so.
We do not combine orders. Each order will be shipped individually.

TGV allows up to 5 days, upon delivery of order, to report any defective, damaged, or missing product(s) for support in resolution.
Any damaged or missing product(s) caused by the shipping carrier is for you to take up directly with them and not the responsibility of TVG.
Any requests after 5 days of delivery will be denied.
Items that are not defective or damaged are not eligible for return or refund or exchange.
All clearance/closeout and transfer sales are final and are not eligible for refund or return.
Purchases made using a discount/promotional code are final and are not eligible for refund or return.